Search Icon Account Icon Basket Icon
Account Icon Back to help center
Payment & billing

My payment was declined, what should I do?

If your card payment has declined you should contact your bank provider and make sure there are no outstanding issues with your account.

If you are still experiencing issues processing your payment, you can contact our team here. From there, you will be directed to the most relevant resource or person to solve your query.

Ask Marvo!

I’m on hand, 24 hours a day, to answer your questions.

Peace of mind with every purchase

Stopwatch

Lightning-Fast Express Shipping: Receive your order in record time with our express shipping options, ensuring you minimize downtime and keep your projects on track.

Shield

No-Risk Returns, Guaranteed: Return your parts anytime for a full refund. Our hassle-free return policy ensures you’re never stuck with something you don’t need.

Checkmark

Clear Pricing with No Hidden Fees: What you see is what you pay, transparent pricing with no extra costs, ever. Rest assured, all taxes and fees are already included in your final price.

Stars

Rock-Solid Reliability at a Fraction of the Cost: Get pre-owned electronic parts that are fully tested for peak performance, saving you money without compromising on quality, backed by a comprehensive warranty.