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Order, shipping & delivery

What do I do if my order doesn’t arrive?

If your order has not arrived within the stated lead time, you should firstly check the courier tracking link which you can find in the ‘Your orders’ section of your customer account. This will provide you with the most up-to-date tracking information for your order.

If something doesn’t look quite right then you can contact a member of our customer support team by email here**.** Please remember to reference your order number to help us solve your issue as promptly as possible.

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Peace of mind with every purchase

Stopwatch

Lightning-Fast Express Shipping: Receive your order in record time with our express shipping options, ensuring you minimize downtime and keep your projects on track.

Shield

No-Risk Returns, Guaranteed: Return your parts anytime for a full refund. Our hassle-free return policy ensures you’re never stuck with something you don’t need.

Checkmark

Clear Pricing with No Hidden Fees: What you see is what you pay, transparent pricing with no extra costs, ever. Rest assured, all taxes and fees are already included in your final price.

Stars

Rock-Solid Reliability at a Fraction of the Cost: Get pre-owned electronic parts that are fully tested for peak performance, saving you money without compromising on quality, backed by a comprehensive warranty.