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Order, shipping & delivery

I have received the wrong order. What should I do?

If you suspect that the product(s) you’ve received do not match your order, first start by checking your order details in the ‘Your orders’ section of your dedicated customer account. You can log in to your account here. From here you will be able to confirm that the product(s) you have received do not match your original order.

If something still doesn’t look quite right then you can speak to a member of our team by contacting us here.

Peace of mind with every purchase

Stopwatch

Lightning-Fast Express Shipping: Receive your order in record time with our express shipping options, ensuring you minimize downtime and keep your projects on track.

Shield

No-Risk Returns, Guaranteed: Return your parts anytime for a full refund. Our hassle-free return policy ensures you’re never stuck with something you don’t need.

Checkmark

Clear Pricing with No Hidden Fees: What you see is what you pay, transparent pricing with no extra costs, ever. Rest assured, all taxes and fees are already included in your final price.

Stars

Rock-Solid Reliability at a Fraction of the Cost: Get pre-owned electronic parts that are fully tested for peak performance, saving you money without compromising on quality, backed by a comprehensive warranty.