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Commonly Asked Questions
Is my order covered by a warranty?
Marvo provides a full 12-month warranty on all products, whatever the condition. For your peace of mind, all parts are ‘Marvo Approved’ which means that they have been tested and checked to ensure that they are in working condition. If you are unhappy with the part(s) you received and would like to request a return, you can do so by completing our quick and easy online form. Once we have received your Returns Request, a member of the team will be in touch to discuss this further with you. You can read more about our warranty policy here.
Read more...What payment methods do you accept?
We accept card payments from all major credit, debit and Mastercard providers including Visa, American Express, Western Union, Paypal and bank transfers. Before you complete an order you will be prompted to input your payment details, at which point you can enter the relevant card information you wish to use for your transaction. If you are experiencing issues with your payment method then you can contact our team via email here. From there, you will be directed to the most relevant resource or person to help you complete your payment, get your order processed and ensure that your parts are on the way to your delivery address.
Read more...Is Marvo a credible parts supplier?
Marvo is a highly credible supplier of industrial automation parts and components with dedicated hubs around the world offering industry-leading products and services. Marvo is committed to providing a quick, easy and reliable place to source your automation and control components. All purchases come as standard with a comprehensive 12-month return to base warranty meaning that, in just a few clicks, you can source critical parts more seamlessly than ever before. Click here to read an article on how Marvo is redefining convenience for automation and manufacturing professionals.
Read more...Have steps been taken to ensure quality control?
Marvo takes pride in product quality and has put several measures in place to assure high levels of quality standards. For your peace of mind, all parts have been ‘Marvo Approved’ which means that they have been tested and checked to ensure that they are in working condition. Redefine convenience and secure priority delivery on all parts along with a comprehensive 12-month warranty. This is the smart new way to buy automation and control components.
Read more...How do I create an account?
Creating an account is incredibly simple and takes a matter of seconds. You can create a Marvo account at any time by clicking here and following the simple steps on screen. By creating a Marvo account you can store your contact details, delivery addresses, billing addresses and more, meaning that you can enjoy game-changing convenience faster than ever before.
Read more...Peace of mind with every purchase
Dan
‘The ordering was fast and efficient, and everything arrived just as they said it would.’
Andreas Boehm
‘Excellent service. The right gear and the right price,well packed and delivered on time.’
Milan Kosík
‘Large selection of spare parts, fast delivery.’
Kayden
‘Services is great.’
Irene
‘Fast delivery and prompt action.’
Nathalie Jolicoeur
‘Great service. Thank you.’
Blažej Knežo
‘Quick response and fast delivery of the product.’
Nathalie Jolicoeur
‘Great service. Thank you.’
Advance Lifts
‘Great customer service , we needed some assistance quickly and received it.’
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Our service to you
Lightning-Fast Express Shipping: Receive your order in record time with our express shipping options, ensuring you minimize downtime and keep your projects on track.
No-Risk Returns, Guaranteed: Return your parts anytime for a full refund. Our hassle-free return policy ensures you’re never stuck with something you don’t need.
Clear Pricing with No Hidden Fees: What you see is what you pay, transparent pricing with no extra costs, ever. Rest assured, all taxes and fees are already included in your final price.
Rock-Solid Reliability at a Fraction of the Cost: Get pre-owned electronic parts that are fully tested for peak performance, saving you money without compromising on quality, backed by a comprehensive warranty.
Frequently Asked Questions
What is the operating frequency of this antenna?
The antenna operates at a transmission frequency of 13.56 MHz.
Can this antenna be mounted on metal surfaces?
Yes, the antenna can be mounted on metal surfaces with a recommended minimum mounting distance of 0 m.
What is the cable length of the antenna?
The antenna comes with a cable length of 3 metres.
What are the environmental operating conditions for this antenna?
The antenna is designed to operate in ambient temperatures ranging from -25 to +70 degrees Celsius.
What is the protection class of the antenna?
The antenna has a protection class of IP67 at the front, making it suitable for harsh environments.
What type of electrical connection does the antenna use?
The antenna utilises an M8, 4-pin male plug-in connection for its electrical interface.
What is the material and colour of the antenna?
The antenna is made of Crastin and comes in a pastel turquoise colour.
What is the maximum tightening torque for securing the antenna?
The maximum tightening torque for securing the equipment is 3 N·m.
What are the dimensions and weight of the antenna?
The antenna has a depth of 58 mm, a diameter of 30 mm, and a net weight of 180 grams.
Does the antenna come with any certifications?
Yes, the antenna is certified with CE, FCC, IC, cULus, and has an Ex approval only when used together with the specified Siemens component.